Your business is complex. Your tech stack is extensive. Rely on a skilled team that’s built 100s of integrations and implemented more than 200 loyalty programs.
Challenges
Many loyalty platforms are limited in their ability to support all levels of your enterprise.
Can’t leverage loyalty across enterprise
Leaving money on the table
Technology limitations impacting growth
Expected outcomes
Seize every opportunity by rewarding B2C, B2B or a combination no matter where they engage.
Enjoy the flexibility to create a single loyalty program or a program for each brand. Easily view and manage programs and data enterprise-wide or by brand.
Challenges
Creating and managing loyalty programs across brands is time-consuming and complex.
Starting from scratch for each brand
Can’t analyze data and programs holistically and by brand
No economies of scale
Expected outcomes
Multi-templating makes it quick and easy to create programs across brands.
Easily replicate and customize across brands
Simplify program management
View and leverage data enterprise-wide or by brand
Imagine universal gift cards, coupons, vouchers and other offers. Annex Cloud’s Incentive Engine gives you a solution that connects ecommerce and POS for a seamless customer experience.
Challenges
Brands struggle to allow members to redeem rewards anywhere they shop.
Lack of integrations
Limited redemption options
Delivering a consistent, omnichannel experience
Expected outcomes
Deliver an exciting range of rewards your customers can easily redeem anywhere they shop.
Simplify promo management and distribution
Reward customers with gift cards, products, credits and more
Let customers redeem partial or full rewards anywhere
Consumers have had seismic shifts in their needs and behaviors, yet most industries are built for mass marketing. Use loyalty to serve up personalized experiences at every touchpoint. Execute relevant communications, promotions, rewards and offers.
Challenges
Consumers don’t just expect personalization, they demand it.
Major gap in ability and expectations
Difficult to execute
Siloed data
Expected outcomes
Companies that grow faster drive 40% more revenue from personalization (McKinsey & Company).
