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Why Choose a SaaS Loyalty Solution
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Audit log
The audit log shows various changes in your Annex Cloud account. It saves a record of these changes in our system.
Login history
- User logged in outside of business hours
- Two or more users log in from the same system
- Same user logging in from multiple systems
- Unsuccessful logins
- Unsuccessful login multiple times
- User Account or Group is created
- User Account is renamed, disabled or enabled
- A password is set or changed
Admin configuration
- Adding a new Site Admin
- Changes in the Admin settings for the customer profile
- Adding a new module for the customer
- Enabling / Disabling a feature/module for a customer
- Change of Admin password and login credentials
- Providing new roles to users
- Changes in the Admin email and contact details
- Changes in the Admin access rights
Customizations
- Call to action modifications
- Changes to presentation layer UI updates
- Template modifications
- Moderation changes
Configuration
- Creation of new campaigns, segments, actions, tiers or rewards
- Changes to existing campaigns, segments, actions, tiers or rewards
- Modifications to advanced configuration—such as purchase, block list, email settings, etc.
- Integration configuration changes
Data changes
- Report requests
- Report downloads/exports
- Modifications to advance configuration—such as purchase, block list, email settings
- User data modification related to points, tiers and any other related data
Log exports
Users can transfer the log files to an SFTP server. A console to configure the SFTP server can be created to successfully transfer the files to the server. Data can be transferred batch-wise or continuous.
- Export to JSON format
- Users can pass the predefined parameters to get the JSON response
- Data can be filtered by users, date range, action, etc.
- Export to PDF—option to send a password-protected PDF
- Export to CSV
